Frequently Asked Questions
What is LifeGenix Institute and what services do you offer?
LifeGenix Institute specializes in regenerative medicine, non-invasive treatments, and preventive care. Our services include advanced screenings like LDCT and MRI scans, regenerative therapies for joint pain, and revolutionary non-surgical spine procedures such as DISCSEEL.
Who are the medical professionals at LifeGenix Institute?
Our team consists of highly experienced preventive and internal medicine MDs, specialists in regenerative medicine, board-certified radiologists, and highly trained RNs, nurse practitioners, and medical assistants. We are dedicated to offering personalized care for each patient.
Are any of your services covered by insurance?
At this time, we do not accept insurance for any of our services. However, we offer financing options. Please contact us for more details.
Do you accept credit card payments?
Yes, we accept Visa, Mastercard, and American Express.
Do you accept personal checks or cash?
Yes, we accept personal checks with a valid ID and credit card, as well as cash payments.
How do I book an appointment at LifeGenix Institute?
You can book an appointment through our website’s scheduling tool or by calling our office directly. We offer flexible scheduling options for both consultations and treatments.
Where are you located?
We are conveniently located at 17230 Dallas Parkway, Dallas, Texas 75248, off the Tollway between the 635 LBJ Freeway and the George Bush Tollway.
What are your hours of operation?
We are currently open Monday through Friday, 8 AM to 5 PM. In the near future, we may offer Saturday hours from 8 AM to 1 PM.
Do you accept FSA/HSA?
Yes, you can pay with an FSA/HSA credit card and seek reimbursement via your FSA/HSA account.
Will the scan results be submitted to my insurer’s medical records?
We do not submit reports to any health or insurance system unless authorized by you.
Do LIFEGENIX scans use contrast dyes?
Our scans do not use any contrast dyes.
Are there any restrictions on what I can drink on the day of the scan?
For all scans other than the virtual colonoscopy, you can eat as normal and drink water and other liquids.
We suggest that you do not drink tea, black coffee, or energy drinks prior to an LDCT scan, as it can raise your heart rate.
For the virtual colonoscopy, our nurse practitioner will speak with you to go over all required protocols/prep needed for the scan.
What does the radiology report contain that you will receive after your scans?
Our in-house radiologists will read your images and produce a very detailed radiology report for you and your physician, identifying any abnormal findings. If we are scanning your heart, you will also receive a coronary artery calcium score.
One of our medical providers will follow up with you, whether there are findings or not. This is to ensure you understand the report and to answer any questions you may have.
When will I recieve my radiology report?
You will receive your report within 48 hours, and if there are any significant findings, it will be within 24 hours or less.
How do I dress for the scans?
You can wear anything you prefer for an LDCT scan or ultrasound, and for an MRI, we will provide you with scrubs to wear.
Do I need a referral for a scan?
We do not require an outside referral, as we have in-house MDs who will order the scan for you.
What if I am claustrophobic?
The LDCT machine is like a donut and is quite open at the gantry, so most patients have no issues with it.
Our wide-open bore GE Champion MRI scanner permits much of your scan to be conducted with your head outside of the magnet, greatly easing claustrophobic feelings.
However, your physician may prescribe you a sedative depending on your level of claustrophobia.
Please arrange for the sedative prior to your MRI exam and ensure you have a driver or alternative transportation arranged to and from your appointment.
Alternatively, we can prescribe a sedative you.
Can I get an MRI if I have a pacemaker?
Unfortunately, at this time, we are unable to scan people with pacemakers, as there is a risk that the MRI magnetic fields will disrupt its operation.
Can I get an MRI if I have an implantable infusion pump?
It depends on the model. Some infusion pumps are MRI-compatible. We’ll ask you to provide the model number of your pump prior to your scan and will verify whether or not you can safely receive an MRI.
Can I have an MRI if I have a cochlear implant?
It depends on the type of implant you have. We will ask you to tell us about your specific implant prior to the scan so we can verify whether it is safe to have a scan. Please note, however, that even if it is safe to perform an MRI, the implant will likely affect the quality of imaging that we can do of the head.
Can I have an MRI if I have a prosthetic implant?
There are many different types of implants. We will need to know more about what you have. The good news is that almost all implants are MRI-safe. However, there is a chance that the implant will affect the images we can get from the surrounding tissues.
Can I have an MRI if I have an IUD?
Yes. Almost all IUDs are MRI-safe. Regardless, we check the MRI safety of all devices. Common MRI-safe IUDs are the Mirena and the Copper T.
Can I have an MRI if I have an implanted neurostimulator?
It depends on the model. Some neurostimulators have an MRI mode that they can be put into before the scan. We will need to know the model before your scan.
Can I have an MRI if I have an intracranial aneurysm clip?
It depends on the type of clip that has been implanted, so we would need more information about it. MRI can be performed safely in patients with non-ferromagnetic aneurysm clips.
Do LIFEGENIX scans use contrast dyes?
Our scans do not use any contrast dyes.
What is a LifeGenix Regenerative Treatment?
LifeGenix regenerative treatments are designed to address common orthopedic conditions and help patients avoid surgery by using their own body’s cells. On some procedures, our physicians will use image-guided technology to precisely inject customized concentrations of cells, from your own body fat “Love handles” (called adipose) into the area of injury, promoting healing and recovery.
Is a LifeGenix Regenerative Treatment right for me?
Determining if a LifeGenix regenerative treatment is appropriate for you begins with understanding your candidacy. During your consultation, a physician will evaluate your condition, discuss whether you are a good candidate for regenerative treatment, and answer any questions.
Common reasons patients explore LifeGenix treatments include:
- A condition that hasn’t improved with conventional treatments.
- Uncertainty about a diagnosis or treatment plan from another doctor.
- A desire to avoid surgery or prefer a less invasive option.
- Interest in using your own cells for treatment, avoiding implants or tissue removal.
Will my body be fully restored after a LifeGenix treatment?
While LifeGenix treatments can improve joint function and reduce pain, no medical procedure can guarantee full restoration to pre-injury condition. Each patient’s response is unique. We provide results data based on patient experiences, showing improvements in pain reduction and joint function over time. Our physicians will discuss expected outcomes specific to your condition.
Are LifeGenix Regenerative Treatments safe?
According to the U.S. Department of Health and Human Services guidelines, our reported complications have been mild to moderate and are rare.
Are LifeGenix treatments painful?
LifeGenix treatments using their own cells from their body fat around the “love Handles” (adipose) are performed with patient comfort in mind. Local anesthesia is used to numb the treatment area, and in some cases, patients may receive a sedative to alleviate anxiety. Following the procedure, soreness at the injection site is normal, and your physician may recommend pain relievers and activity restrictions for optimal recovery.
How soon after a LifeGenix treatment can I resume normal activities?
Most patients can return to light daily activities within 5-7 days, with full recovery for sports or intense activity typically occurring in 6-8 weeks. Your physician will provide personalized post-procedure recommendations based on your specific treatment and condition.
Can more than one body area be treated at the same time?
In some cases, multiple areas can be treated simultaneously. This depends on factors such as the amount of body fat required, physician evaluation, and patient comfort. Your physician will determine the best approach during your consultatio
How do LifeGenix stem cell treatments compare to other “stem cell procedures”?
LifeGenix procedures exclusively use your body’s own cells. Unlike products that are manufactured from birth tissues and falsely marketed as “stem cells,” our treatments involve harvesting and concentrating your own cells to address your specific condition.
How long do the effects of a LifeGenix procedure last?
Several factors, such as the severity of the injury and the patient’s lifestyle, can influence how long results last. Your physician will discuss expectations based on your individual case.
How can I schedule a consultation for LifeGenix Regenerative Treatments?
You can schedule a consultation by calling us at 972-236-3333 or requesting an appointment online. A LifeGenix team member will contact you to confirm the details and answer any questions you may have.
What can I expect during my consultation?
During your consultation, the physician will evaluate your injury, review your imaging results (such as an MRI), and use advanced diagnostic methods to pinpoint the source of pain. You’ll receive a detailed explanation of your condition, treatment options, and candidacy for regenerative procedures.
Will I need physical therapy after a LifeGenix treatment?
Your physician may recommend supportive care such as physical therapy, home exercises, or myofascial release to enhance recovery after treatment. Bracing or taping might also be suggested to provide additional support.
How much do LifeGenix Regenerative Treatments cost?
The cost of LifeGenix treatments varies based on your individual injury and needs. Pricing and financing options will be discussed during your consultation.
Do you accept insurance ?
Not at this time.
Do employers include or offer LifeGenix Benefits?
Yes, some employers offer LifeGenix Benefits as part of their healthcare packages. If your employer provides LifeGenix Benefits, you can find specific details in your employee benefits documentation. You may have also received a welcome letter or benefits card. Be sure to visit your employer’s dedicated LifeGenix Benefits website for additional information on what’s included in your plan.
Do Medicare or Medicaid cover LifeGenix regenerative treatments?
Currently, neither Medicare nor Medicaid cover regenerative procedures, including those offered by LifeGenix.
What are the side effects and risks associated with LifeGenix regenerative treatments?
LifeGenix injection-based procedures typically cause a micro injury at the treatment site, which can result in temporary soreness around the joint or injection area.
According to U.S. Department of Health and Human Services (HHS) guidelines, the side effects observed so far have been mild to moderate and are rare:
- Mild: Requires no medical intervention, such as temporary swelling.
- Moderate: May require further treatment, such as choosing an alternative procedure if the initial treatment was ineffective.
We’ve conducted extensive safety studies on adult stem cell use, which have shown no serious complications.
Is there a Medical Director involved with our treatment plans?
Treatments are specially created by Dr. Joe. Cleaver who has studied and excelled in regenertive treatments for over 20 years.
Does your local pain clinic have age restrictions?
Yes. You must be 18 years old to be a LifeGenix Regenerative patient. As long as you are 18 and meet our minimum health requirements, you can be considered as a candidate for treatment.
Is there any reason I may not be a candidate for regenerative pain medicine treatment?
Regenerative pain medicine is not appropriate for every cause of pain. Further, there are some conditions in which treatment is contraindicated. These are:
- Women who are pregnant or nursing
- Anyone with a compromised immune system
- Anyone with active cancer
- Anyone going through a chemotherapy or radiation therapy regimen currently
- If your pain comes from a total joint replacement
- If you have kidney failure and require dialysis
If you are unsure whether you would be an ideal candidate for treatment at our clinic, contact us today.
What is the DISCSEEL Procedure?
It is a minimally invasive procedure that regrows damaged spinal discs, replacing the need for most spine surgeries. It identifies disc tears and seals them with fibrin, which stimulates new disc tissue growth. Recovery time is minimal, with patients resuming activities in days.
Who is a good candidate for the DISCSEEL Procedure?
Ideal candidates include those with sciatica, pinched nerves, stenosis, herniated or slipped discs, and those who’ve had prior spine surgery like fusion or laminectomy.
Why is the DISCSEEL Procedure more effective than stem cell or PRP treatments?
Stem cells and PRP often leak from discs, rendering them ineffective. Fibrin, used in the DISCSEEL Procedure, binds to damaged discs, filling tears and promoting tissue growth. Fibrin’s natural healing properties make it superior to stem cells and PRP.
Why are physicians switching to the DISCSEEL Procedure from stem cell and PRP treatments?
Studies show that patients who failed stem cell or PRP treatments often experience relief with DISCSEEL. Fibrin’s natural ability to “seal and heal” damaged discs makes it a more logical and effective treatment.
How does the DISCSEEL Procedure work?
By using fibrin to stimulate new disc tissue growth, the DISCSEEL Procedure eliminates the need for surgeries like fusion or discectomy. It is the only procedure proven to regrow normal disc tissue.
When did Dr. Pauza perform the first DISCSEEL Procedure?
Dr. Pauza began performing the procedure 17 years ago and has since collected data to ensure its safety and efficacy.